Privacy Policy
Last updated: July 21, 2026
What We Collect
When you use DataLookout, we collect:
- Your email address (to sign you in and deliver alerts)
- Your watchlist and preferences (sponsors, disease areas, email frequency)
- Payment information (processed securely by Stripe — we never see your full card number)
- Basic usage data: which pages you visit, whether you opened or clicked one of our emails, and how you first arrived at the site
We do not buy personal data, and we do not sell or share yours.
How We Use Your Data
We use your information to:
- Send you clinical trial alert emails based on your watchlist
- Process subscription payments via Stripe
- Respond to support requests
- Understand which parts of the product are used and which channels bring people to DataLookout, so we can improve both
Cookies
We use a small number of cookies:
- Sign-in cookie — keeps you logged in. The product does not work without it.
- Referral cookie — records how you first reached the site (for example, a search engine or a link from another site) so we can understand which channels bring people to DataLookout. It is first-party, holds no personal information, and expires after 90 days.
- Google Analytics — we use Google Analytics to measure aggregate site traffic. Google sets its own cookies. See Google's privacy policy. You can opt out with Google's browser add-on.
You can clear or block cookies in your browser at any time. Blocking the sign-in cookie will prevent you from logging in; blocking the others has no effect on the product.
Data Sources
All clinical trial data comes from ClinicalTrials.gov, a public database maintained by the U.S. National Library of Medicine. We do not collect any patient data or personal health information from trial records.
Third-Party Services
Data Retention
We retain your email and profile data for as long as your account is open. If you delete your account, we deactivate it immediately and stop all emails. You can ask us to erase your remaining data at any time by emailing support@datalookout.com, and we will do so within 30 days.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by emailing support@datalookout.com.
Contact
For privacy-related questions, email support@datalookout.com.